Product details
LUPHI dedicated to lean manufacturing techniques in all of our operations, including box build assembly and turnkey assembly. We have numerous box build assembly working experiences dedicated to our customers' completed products, ensuring that we continually maximize efficiency and improve our processes through skillful workers and strong engineering capabilities.
We established completed green supply chain which ensure us can get the qualified materials and components of the plastic, metal, cable, rubber, membrane keypad, LCD and other parts very quickly.
Our Box Build Assembly Services
1) Global and domestic supply chain for all of your custom manufactured components and materials;
2) Incoming inspection to ensure all components are to specification;
3) Individual component assembly;
4) Sub-assembly testing;
5) Cable assembly;
6) Complete cabinet assembly and testing;
7) Skillful workers and strong engineering capabilities;
8) Many years experiences in the box build assembly industry;
> Pre-Sale Support:
1) Communicate with customers carefully for all requirements and specifications;
2) Give our design improvement suggestions to customers;
3) Provide several different solutions for our customers to comparision;
4) Design the engineering artwork for customer's approval;
5) Provide relevant materials datasheets and certificates;
> After-Sales Service
A good after-sales service can give our customers a very good purchasing experience. It can make our customers feel satisfactory to us. A good after-sales service also can found problems and make the solution to them in time. LUPHI is a responsible factory. For each customer, no matter they do big business with us or small business with us, we all will provide good service to them. This is our operation mission.
> LUPHI's gold after-sales service includes:
1)Communicate with customer before the shipment and help customer to select a high cost performance of shipping method;
2)Use the best packing method to ensure the economical shipping fees and also protect the products well;
3)After shipped out the products, we will inform customer in time and tell the express tracking number to them so that they can trace the packages;
4)After customer received goods, follow up the goods quality timely;
5)If the customer met some assembly problems, our engineers can provide the technique support on line or at customer's factory;
6)If the delivered products have quality problems, and if the quality problems were really caused by LUPHI, then we can make the replacement production for customer at once and the replacement production will be at the top priority;
> LUPHI's Replacement Policy for the quality problem products:
1) If the delivered samples are not OK, then we can continue to make new samples with correction on them and no any charges to customers;
2) If the delivered mass produced products are not OK, or only partial not OK, or only several pcs are not ok, if it is realy LUPHI's assembly quality issue, then we can organize the replacements production for the rejected parts at once or make the replacement production in the customer's next new order. It is based on customer's decision;
3) For the replacement production is also free;
4) If only several pcs rejected, and customer judge will no new orders for that project layter, then we can ask the customer deduct the money from the payment;
5) For the rejected products, we will also need customer to return several pcs to us so that we can make quality analysis and make Corrective and Improvement Report for them;
Company Profile
